Here at OiOi, we stand behind our products and we take great pride in the quality of the craftsmanship of each and every item we produce.
Please note the following care instructions for Faux Leather designs:
- Avoid prolonged exposure to the sun.
- Be mindful of sharp edges or surfaces that may scratch your bag.
- Be mindful of hand sanitisers or fragrances that may stain the faux leather.
- Do not submerge your bag in water.
- Clean the material with a soft and dry cloth.
- Stains can be cleaned with a lightly damp cloth and mild soap. Please wipe the stain in a soft, circular motion.
- For stubborn stains, as a last resort, use a very small amount of Eucalyptus oil on a clean cloth & rub very gently.
- Minor scuffs can be concealed with shoe polish . A good local shoe repairer may be able to assist with this.
- Baby wipes can contain fragrances that damage the faux leather so please do not use these to clean your bag.
- Please store in cool, dry places in its care bag between babies.
In the unlikely event of a manufacturing fault, we offer a 12 month warranty period.
Contact sales@oioi.com.au for any further questions.