Caring for Your OiOi
Your OiOi was designed to be by your side through every adventure — the beautiful moments and the messy ones. A little care goes a long way, and we're here to help yours look and feel wonderful for years to come.
Find Your Material
- Vegan Leather (PU)
- Genuine Leather
- Weatherproof
- Neoprene
- Nylon Nappy Bags (Spot Clean Only)
- Pram Liners & Footmuffs
- Lunch Bags
- Packing Pouches (Machine Washable Nylon)
- Fold-Up Tote (Machine Washable Nylon)
- Kids Backpacks (Machine Washable Nylon)
- Accessories & Linings
- Storage & Long-Term Care
- Need a Hand?
These care instructions apply across all product types — nappy bags, pram caddies, change mat clutches, dummy cases, waste bag dispensers, and more. Simply find the material your product is made from and follow the guidance below.
Not sure what material you have? Check your care tag, your product page, or reach out here: Contact Us
Vegan Leather (PU)
Beautiful, water-resistant, and easy to wipe clean.
Everyday Care
Your vegan leather OiOi is easy to care for — a quick wipe is usually all you need.
- Wipe spills promptly with a soft, dry cloth.
- For stains, use a lightly dampened cloth with a small amount of mild soap. Wipe gently in a circular motion and allow to air dry.
- Minor scuffs can sometimes be concealed with a matching acrylic leather polish — a local handbag repairer may also be able to help.
- If you choose to try any product, patch test in an inconspicuous spot first.
What to Avoid
- Do not machine wash or submerge in water.
- Avoid alcohol-based cleaners, hand sanitisers, and fragranced wipes — these can break down the PU finish over time.
- Avoid leaving in direct sunlight or hot environments (such as a car on a warm day) for extended periods.
- Keep away from rough or abrasive surfaces that could scratch the exterior.
- Do not use leather conditioner or protector — these are formulated for genuine leather and may damage PU.
A quick note on hand sanitiser: We know it's everywhere these days, especially with little ones. If sanitiser comes into contact with your bag, wipe it off promptly with a damp cloth. Alcohol-based products can lift the colour from PU surfaces with repeated or prolonged exposure. If this does happen, reach out to our customer care team — we can advise on an acrylic leather polish to help restore the affected area.
(Contact Us)
Storage & Longevity
How you store your vegan leather bag matters just as much as how you clean it — especially if you're putting it away between children or between seasons.
- Always store clean and completely dry (including inside pockets/linings).
- Use the original dust bag or a breathable cover — avoid plastic bags, which trap moisture.
- Store in a cool, dry spot away from humidity and direct heat.
- Stuff gently with tissue paper to hold the bag's shape and avoid compression.
Storing between children? Proper storage is especially important if your bag will be tucked away for a year or more. Humidity and heat are the biggest long-term risks to PU materials over time. A cool, dry, breathable environment will help ensure your bag is ready for its next chapter.
Genuine Leather
A natural material that develops a unique character over time — that's part of its beauty.
Everyday Care
- We recommend applying a high-quality leather protector soon after purchase. Our Leather Care Cream is a great option: Leather Care Cream
- Condition your leather periodically to keep it supple and nourished.
- Remove food-type stains promptly with a clean, dry cloth.
- If your bag gets wet, pat it dry gently with a soft cloth — never rub or apply heat.
- If you choose to try any product, patch test in an inconspicuous spot first.
What to Avoid
- Do not clean with water, soap, solvents, or stain removers — these can mark the surface.
- Avoid prolonged exposure to heat, strong light, or direct sunlight.
- Protect from friction, dampness, and rain where possible.
About colour transfer: Some colour transfer can occur with genuine leather, particularly darker shades. Be mindful of contact with light-coloured clothing and fabrics. This is a normal characteristic of natural leather.
Natural Variation
Because leather is a natural material, you may notice subtle variations in colour, texture, and markings across the surface. These are a hallmark of quality and authenticity — each bag is genuinely one of a kind.
Weatherproof
A lightweight, rubberised PU fabric designed for durability — and incredibly easy to keep clean.
Everyday Care
The weatherproof finish makes this material one of the simplest to maintain. A soft microfibre cloth is all you need for everyday marks.
- Wipe clean with a soft, dry microfibre cloth.
- For more stubborn marks, dampen the cloth and add a small amount of gentle detergent. Wipe in a circular motion.
- Allow to air dry after cleaning.
What to Avoid
- Do not machine wash or submerge in water.
- Avoid alcohol-based cleaners and fragranced wipes.
- Avoid prolonged exposure to direct sunlight or heat.
- Keep away from rough or abrasive surfaces.
Neoprene
Lightweight, breathable, and machine washable for easy care.
Everyday Care
For a general freshen up, dampen a soft cloth with cold water and a small amount of mild soap, then wipe the entire surface evenly. Avoid cleaning just one area — neoprene absorbs water unevenly, and spot cleaning can leave visible watermarks as it dries.
- Avoid exposure to alcohol, acetone, and oils.
- Lighter coloured neoprene may fade with prolonged sun exposure — when not in use, store out of direct sunlight.
- To help keep the surface looking smooth long-term, try to minimise rubbing against rough surfaces (including velcro).
Stain Removal (Hand Wash)
If a surface wipe isn't quite enough for a stain, a hand wash is the best next step. Apply a small amount of mild soap directly to the stain, then submerge or thoroughly wet the entire bag in cold water — this ensures even drying and avoids watermarks. Gently work the stain out with your fingers, rinse thoroughly, and lay flat to dry on a clean surface.
Tip: The sooner you can treat a stain, the better the result. Neoprene responds well to a quick hand wash, especially for food, drink, or dirt marks.
Deep Clean (Machine Wash)
When your neoprene bag needs a thorough refresh, you can pop it in the washing machine:
- Place the bag inside a laundry bag or pillowcase to protect hardware and reduce friction.
- Wash separately on a gentle or delicates cycle with cold water.
- Use a small amount of mild detergent — wetsuit wash or baby shampoo work well for neoprene. Do not use bleach.
- Reshape while damp, then lay flat to air dry on a clean surface. Do not hang dry, as this may stretch the fabric. Do not tumble dry.
Earlier models with vegan leather trim (rather than silicone trim) are not machine washable. If you're unsure which trim your bag has, drop us a line and we'll help.
(Contact Us)
Nylon Nappy Bags (Spot Clean Only)
Robust, reliable, and built to handle the everyday — just not the washing machine.
Applies To
Nylon nappy bags and other nylon items with structured interiors or trim materials that are best preserved with surface cleaning.
Everyday Care
- Spot clean with a damp cloth and a small amount of mild detergent diluted in warm water. For best results, clean spills as soon as they happen.
- For stubborn stains, a soft-bristle toothbrush with gentle circular motions can help.
- Avoid fragranced baby wipes — the ingredients can break down the water-resistant coating over time.
- Avoid excessive exposure to heat, sunlight, and moisture.
Pram Liners & Footmuffs
Made from water-resistant poly-twill — easy to wipe on the go, and you can pop it in the washing machine when you need a deeper clean.
Quick Clean
For everyday messes, simply wipe down the poly-twill side with a damp cloth. When you're out, a tissue or wipe does the job nicely.
Machine Washing
- Wash on a gentle or delicates cycle with cold water.
- Use a mild detergent.
- Do not use bleach.
- Do not tumble dry — air dry flat or on the line.
- Do not iron.
Lunch Bags
RPET exteriors with insulated linings — designed for daily use and easy cleaning.
Machine Washing
- Wash on a gentle cycle with cold water and a mild detergent.
- Do not use bleach.
- Do not tumble dry.
- Air dry thoroughly — open all compartments and zippers and allow the bag to dry completely before closing or storing.
Preventing mould: The most common cause of mould and musty smells in insulated lunch bags is trapped moisture. After each wash — and ideally after daily use — leave your lunch bag open in a well-ventilated spot to dry fully. This one simple habit makes a big difference.
Machine Washable Nylon
Lightweight nylon pieces designed for easy machine washing.
Applies To
Packing Pouch Trios, Fold-Up Totes, Kids Backpacks, and other unstructured nylon items.
Washing & Drying
- Wash on a gentle or delicates cycle with cold water.
- Use a mild detergent. Do not use bleach.
- A laundry bag is recommended to protect zippers/hardware.
- Do not tumble dry. Air dry thoroughly — lay flat or hang in a well-ventilated spot.
- For quick spot cleans between washes, a damp cloth with a little mild soap does the trick.
Accessories & Linings
Quick and easy to freshen up whenever they need it.
Care Guide
- Portable change mats & bottle holders — machine washable. Gentle cold cycle with mild detergent. Air dry flat.
- Wet pouches — rinse with warm, soapy water. Air dry completely before storing.
- Stroller clips & hardware — wipe with a dry or slightly damp cloth.
- Internal linings — spot clean with a damp cloth and mild detergent. Allow to air dry with the bag open.
- Avoid harsh chemicals on all accessories and linings.
Storage & Long-Term Care
A few simple habits will keep your OiOi ready for its next chapter — whether that's next season or the next baby.
Before Storing
- Clean your bag thoroughly and allow it to dry completely — even small amounts of trapped moisture can cause odour or material damage over time.
- Empty all pockets and compartments.
- Stuff gently with acid-free tissue paper to maintain shape.
Where to Store
- Use the original dust bag or a breathable cover.
- Avoid sealed plastic bags or containers — these trap moisture and can accelerate wear, particularly on vegan leather.
- Choose a cool, dry place away from direct sunlight, heat sources, and humidity.
- Avoid heavy compression — don't stack items on top of your bag.
Passing It On
One of the loveliest things about a well-cared-for OiOi is that it can be passed on to a friend, sibling, or the next family who needs it.
Following these storage and care tips helps keep your bag in beautiful condition for whoever carries it next — and helps us help you quickly if something isn’t right.
Need a Hand?
If you have a stain or care question that isn't covered here, please reach out before trying anything new. We're always happy to help — and giving us a heads-up means we can offer tailored advice for your specific product and material.
Email Our Care Team: Contact Us
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