Gift Card

Shopping for someone else but not sure what to give them? Give them the gift of choice with a OiOi Baby gift voucher - redeemable on www.oioi.com.au

Please email us with your Order # if you would like us to send you an e-card with a personalised message so we can create this for you.

Orders placed before 12pm AEST are dispatched same day (excludes weekends & public holidays).

We offer the following shipping rates:

Shipping rates for Australia

We offer Free Shipping Australia Wide for all orders over $60.

Standard shipping rate: $7.45 via Australia Post

Express shipping rate: $10 via Australia Post

Rest of the World

Free Standard Shipping Worldwide for all orders over $200AUD.

Standard shipping rate: $15AUD via Sendle (21-28 day delivery time)

Express shipping rate: $35AUD via DHL Express (1 week delivery time)

IMPORTANT: International taxes and duties. Please note any additional importation charges, taxes or customs duties that are incurred within the recipients country are the responsibility of the buyer/recipient. Your delivery charge does not include such additional charges. 

30-day returns policy

We happily accept returns for change of mind for our new season stock within 30 days from date of receiving your order, with tags still attached.  Please email us sales@oioi.com.au for return address details.Please note that customers are responsible for all postage costs & that we will process a refund once the item reaches our warehouse.

Warranty

OiOi take extreme care in ensuring our goods are of the highest quality, so if you find a fault with one of our products we will review the issue as soon as possible and if found faulty, we will replace it for you.If the issue is deemed wear and tear or misuse, the warranty does not apply.Please ensure you follow our cleaning instructions as other methods will be deemed as misuse.Please contact sales@oioi.com.au for advice on storing your bag to ensure no damage occurs.

We are available via Live Chat or email us sales@oioi.com.au