Gift Card

Shopping for someone else but not sure what to give them? Give them the gift of choice with a OiOi Baby gift voucher - redeemable on www.oioi.com.au

Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.

We dispatch all orders (excluding clearly labelled pre-order products) within 1 business day.

Shipping rates for Australia

We offer Free Shipping Australia Wide for all orders over $60.

Standard shipping rate: $7.45 via Australia Post

Express shipping rate: $20 via Australia Post

Rest of the World

Free Standard Shipping Worldwide for all orders over $200.

Standard shipping rate: $15AUD via Sendle (21-28 day delivery time)

Express shipping rate: $35AUD via DHL Express (1 week delivery time)

IMPORTANT: International taxes and duties. Please note any additional importation charges, taxes or customs duties that are incurred within the recipients country are the responsibility of the buyer/recipient. Your delivery charge does not include such additional charges. 

**Please note that all orders are shipped from Melbourne. We are still dispatching all orders within 1 business day however Australia Post is taking longer to deliver items than usual as a result of COVID-19. Thank you for your patience.**

30 day returns policy

We happily accept returns for change of mind for our new season stock* within 30 days from date of receiving your order, with tags still attached.

Please note that customers are responsible for all postage costs & that we will process a refund once the item reaches our warehouse.

*no returns on sale items

24 Month Warranty

OiOi take extreme care in ensuring our goods are of the highest quality with stringent QC checks. If you find a fault with one of our products we will review the issue as soon as possible and if found faulty, we will replace it for you.

If the issue is deemed wear and tear or misuse, the warranty does not apply.